Privacy

Effective Date: July 30, 2026

Studio Remy Gold (“we,” “our,” or “us”) explains here how we collect, use, share, and protect your information when you visit remygold.com (the “Website”) or buy from us.

For visitors in the European Economic Area and the United Kingdom, Studio Remy Gold is the data controller for the personal information described in this Policy. You can reach us at info@remygold.com, or at 67 West St, Ste 505, Brooklyn, NY 11222, United States.

1. Information We Collect

Information you give us. Your name, email address, phone number, billing and shipping address, and order details when you make a purchase or contact us. Payment card details are entered directly into our payment processor and are never stored on our systems.

Information collected automatically. Your IP address, browser type, device type, operating system, referring page, the pages you view, and the actions you take on the Website — including which products you view and add to your bag. This is collected through cookies and similar technologies as described in Section 2.

Order and fulfillment information. Items purchased, transaction date and amount, payment method type, and delivery and tracking information.

2. Cookies, Tracking, and Your Choices

We use cookies and similar technologies in four categories:

  • Strictly necessary — your bag, checkout, security, and load balancing. The Website cannot function without these, and they run at all times.
  • Analytics — measures traffic and how the Website is used.
  • Marketing — advertising, measurement, and retargeting, as described in Section 3.
  • Preferences — remembers choices such as your region and currency.

Where the law requires prior consent — including the EEA, the UK, Switzerland, and a number of other regions — we show a consent banner before any non-essential cookie is set, and analytics and marketing technologies do not run until you accept them. You can change or withdraw your choice at any time, and withdrawing is as easy as giving consent. Where prior consent is not legally required, these technologies may run by default and you may opt out as described below.

Global Privacy Control. We process opt-out preference signals in a frictionless manner. If your browser or extension sends a Global Privacy Control (GPC) signal, we treat it as a valid request to opt out of the sale and sharing of your personal information and apply it automatically: our advertising and analytics technologies simply do not run. We do not charge you, change your experience, or ask you to confirm, and you need do nothing else.

If you would like to send this signal, you can use a browser that supports it — including Firefox, Brave, and DuckDuckGo — or install an extension that does. globalprivacycontrol.org lists the current options and how to switch it on.

Opting out here instead. If you would rather not use a browser signal, you can opt out on this browser with the button below. It takes effect immediately and shows your current setting.

Your choice is stored on this browser, so you will need to repeat it on other browsers and devices, or if you clear your cookies. Opting out does not affect your ability to shop with us, and we will not treat you differently for it.

You can also block or delete cookies through your browser settings, though strictly necessary cookies cannot be disabled without affecting the Website.

3. Advertising and Measurement Partners

We work with the partners below. Each receives information directly from your browser or from our servers, and each uses it under its own privacy policy.

Google Analytics 4 — Google LLC. Measures Website traffic and how visitors use the Website. Receives your IP address, device and browser information, pages viewed, and a randomly generated identifier stored in a cookie. See Google’s Privacy Policy, or use Google’s opt-out browser add-on.

Meta Pixel and Conversions API — Meta Platforms, Inc. We use the Meta pixel together with Meta’s Conversions API, a server-to-server connection, to measure advertising performance and show you relevant advertising on Facebook and Instagram. These technologies report when you view a page, when you view a specific product, and when you add a product to your bag. Each report includes the product identifier, price, and currency, together with your IP address, browser user-agent, and Meta cookie identifiers. Meta may match this information to your Facebook or Instagram account if you have one, which allows us to build advertising audiences and show you products you have previously viewed. We and Meta are joint controllers for the collection and transmission of this data; Meta then uses it for its own purposes under its policies. See Meta’s Privacy Policy and your Meta ad preferences.

The Conversions API sends the same events from our servers as well as from your browser. Both carry the same identifier so that Meta does not double-count them, and neither is sent unless the consent and opt-out rules above allow it.

Google Merchant Center and Google Ads — Google LLC. We submit our product catalog to Google so that our products can appear in Shopping listings, and we report purchases so that advertising performance can be measured.

Shopify — Shopify Inc. Shopify hosts our store, processes payments, and runs our checkout. Shopify processes order and payment information on our behalf as our service provider, and also collects its own analytics data for fraud prevention and platform operation. See Shopify’s Privacy Policy.

4. How We Use Your Information

  • To process, fulfil, and deliver your orders, including payment and shipping
  • To provide customer support and respond to your enquiries
  • To advertise and market to you, including showing you personalised and retargeted advertising on third-party platforms such as Facebook, Instagram, and Google, and building audiences of people with similar interests
  • To measure the performance of our advertising, including which advertisements led to a visit or a purchase
  • To send marketing and promotional emails where you have opted in
  • To personalise your experience, including showing prices in your local currency
  • To analyse how the Website is used and to improve our content, products, and functionality
  • To detect, prevent, and investigate fraud and security incidents
  • To comply with our legal obligations and to establish, exercise, or defend legal claims

5. Legal Bases for Processing (EEA and UK)

If you are in the EEA or the UK, we rely on the following legal bases:

  • Performance of a contract — processing and delivering your order, and providing customer support
  • Your consent — analytics, advertising, retargeting, measurement, and marketing emails
  • Legitimate interests — fraud prevention and Website security, in protecting our business and our customers
  • Legal obligation — tax, accounting, and record-keeping

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that already took place.

6. Sharing Your Information

  • Service providers who host the Website, process payments, ship orders, and provide customer support, acting on our instructions
  • Advertising and analytics partners as described in Section 3
  • Authorities where required by law or to protect our legal rights
  • A buyer or successor in the event of a merger, acquisition, or sale of assets

We do not sell your personal information for money. However, our use of advertising cookies and the Meta pixel means we “sell” and “share” personal information as those terms are broadly defined under California and other US state privacy laws, because information is disclosed to advertising partners for cross-context behavioural advertising. Sections 2 and 11 explain how to opt out. We have not knowingly sold or shared the personal information of anyone under 16.

7. International Transfers

We are based in the United States, and our service providers and advertising partners may process your information in the United States and other countries whose data protection laws differ from those in your country. Where we transfer personal information out of the EEA or the UK, we rely on the European Commission’s Standard Contractual Clauses, with the UK Addendum where applicable, or on an adequacy decision covering the recipient. These safeguards are held by our processors: Shopify’s are set out in its Data Processing Addendum, and Google’s and Meta’s in their respective terms.

8. Data Retention

We keep personal information only as long as we need it for the purpose it was collected for, and we apply the following criteria:

  • Order and transaction records — kept for as long as tax, accounting, and consumer-protection law requires us to be able to produce them, and for as long as a claim relating to the order could still be brought.
  • Customer support correspondence — kept while it is useful for supporting you, and deleted once it no longer is.
  • Marketing contacts — kept until you unsubscribe. We then keep a suppression record indefinitely, because that record is what prevents us contacting you again.
  • Analytics and advertising data — deleted automatically by Google Analytics after fourteen months, for both event-level and user-level data. Data held by Meta and Google for advertising is retained under their own policies, not ours.

If you would like your information deleted sooner, ask us using the contact details below and we will do so except where we are required to keep it.

9. Data Security

We use reasonable technical and organisational measures to protect your personal information, including encryption in transit, a strict content security policy, and access controls limiting who can view customer data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights and Choices

  • Access and correction — request a copy of your information, or ask us to correct it
  • Deletion — ask us to delete your information, subject to records we must keep by law
  • Marketing emails — unsubscribe using the link in any email, or contact us
  • Cookies — change your choices through the cookie preferences on the Website
  • Advertising — opt out of the sale and sharing of your information using the Global Privacy Control signal or the button in Section 2

To exercise any of these, email info@remygold.com. We will respond within the time the law requires — generally 30 days, and within one month in the EEA and the UK. We may need to verify your identity first. We will not discriminate against you for exercising your rights.

Additional rights in the EEA and the UK. You may also restrict how we process your information, object to processing based on legitimate interests, object to direct marketing at any time, receive your information in a portable format, withdraw consent, and lodge a complaint with your local supervisory authority — in the UK, the Information Commissioner’s Office; in the EEA, the authority listed for your country by the European Data Protection Board. We do not use your personal information for automated decision-making that produces legal or similarly significant effects.

11. Additional Rights — California

If you are a California resident, the CCPA as amended by the CPRA gives you the right to know what personal information we collect, use, disclose, and share and to receive a copy; to delete it; to correct it; to opt out of its sale and sharing for cross-context behavioural advertising; to limit the use of sensitive personal information, though we do not use or disclose sensitive personal information for purposes requiring this right; and not to be discriminated against for exercising any of these rights.

To opt out of sale and sharing, send a Global Privacy Control signal from your browser, which we process automatically and in a frictionless manner, or use the button in Section 2. Because we process opt-out preference signals frictionlessly, we are not required to post a separate “Do Not Sell or Share My Personal Information” link, and Section 2 explains every method available to you. You may designate an authorised agent to make a request on your behalf.

Categories collected in the past 12 months: identifiers, including name, email address, postal address, IP address, and cookie identifiers; commercial information, including products viewed and purchased; internet activity, including your browsing and interaction with the Website; approximate geolocation derived from your IP address; and inferences drawn for advertising audiences.

Categories sold or shared in the past 12 months: identifiers, internet activity, and commercial information, disclosed to Meta and Google for cross-context behavioural advertising.

12. Additional Rights — Other US States

Residents of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, and Virginia have similar rights to access, correct, delete, and obtain a copy of their personal information, and to opt out of targeted advertising and profiling. Use the same methods described in Section 11. Where your state provides a right to appeal a refused request, you may appeal by replying to our response.

13. Third-Party Links

The Website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

14. Children’s Privacy

The Website is not directed to children. We do not knowingly collect personal information from children under 13, or under 16 in the EEA and the UK. If you believe a child has provided us with personal information, contact us and we will delete it.

15. Changes to This Policy

We may update this Policy. We will post the updated version here with a new effective date, and where the change is material we will provide additional notice. Your rights under the version in effect when your information was collected are unaffected.

16. Contact Us

Studio Remy Gold
67 West St, Ste 505
Brooklyn, NY 11222
United States
info@remygold.com